AI chatbots in customer service: How to keep the handover to humans reliable
How Austrian companies use AI chatbots in customer service with clear transparency, secure handover, and human accountability.
Jobs, career and professional life
How Austrian companies use AI chatbots in customer service with clear transparency, secure handover, and human accountability.
Correctly labeling AI content: How Austrian teams have been putting transparency into practice for chatbots, text, images, audio and video since August 2026.
AI is changing research and production in newsrooms. What skills media professionals in Austria need and how to establish a reliable verification workflow.
Ombudsman Luisser reveals: file chaos in the investigative committee! On 21 December 2025 a press release from the Ombudsman's Office caused a stir that shook Austria's politically engaged public. Ombudsman Christoph Luisser…
WKO under fire: The Green Economy sounds the alarm! The Austrian Economic Chamber (WKO) is in the dock! The Green Economy is calling for comprehensive reforms and pulling out all the stops. The…